Refund Policy

Our Satisfaction Guarantee

At Ad Fuse AI, we stand behind the quality of our platform. We offer a satisfaction guarantee to ensure you have a risk-free experience when trying our services.

Free Trial

We offer a 7-day free trial on all paid plans. During the trial period, you can explore all features without providing payment information. If the platform doesn't meet your needs, simply don't subscribe—no charges will be made.

Monthly Subscriptions

For monthly subscriptions, we offer a 14-day money-back guarantee from the date of your first payment. If you're not satisfied with our service within this period, contact our support team for a full refund.

• Request must be made within 14 days of initial payment
• Refunds are processed within 5-10 business days
• Refund will be credited to the original payment method

Annual Subscriptions

Annual subscriptions come with a 30-day money-back guarantee. If you're not satisfied within the first 30 days, you can request a full refund.

After the 30-day period, annual subscriptions are non-refundable but can be cancelled to prevent future renewal.

How to Request a Refund

To request a refund, please:

1. Email our support team at support@adfuseai.com
2. Include your account email and reason for refund
3. Our team will process your request within 2 business days

Exceptions

Refunds may not be available in the following situations:

• Violation of our Terms of Service
• Fraudulent or abusive behavior
• Requests made outside the guarantee period
• Addon purchases or one-time credits (non-refundable)

Cancellation

You can cancel your subscription at any time from your account settings. After cancellation:

• You'll retain access until the end of your current billing period
• No further charges will be made
• Your data will be retained for 30 days before deletion

Contact Us

If you have questions about our refund policy, please contact us at:

Email: support@adfuseai.com
Support Hours: Monday-Friday, 9am-6pm EST